FAQs

Below are a list of common questions I get from time to time. I have collected them here in one location to try and answer as many of your questions as possible. Please use the “Contact Us” link on the site menu to email me if you have any other questions.

Thank you!
Jerry Bates


Contacting Me (2)

You can email me using the “Contact Us” link on the site menu at the top of every page.

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Just like most of you I have a life and a family. Unfortunately, these things take priority over my side hobby business. I will try to answer your emails as soon as possible but sometimes there are just not enough hours in the day so please be patient.

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Ordering (2)

Plans and accessories are shipped separately and will arrive at different times. An order for plans and accessories is considered two orders as they are shipped from different locations. Plans are run and sent when an order is received. It normally takes 2-3 days from receipt of order to get them in the mail. Plans […]

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I want to save you as much money as possible , so in order to do this I will pack multiple items in one box and select the best shipping method. I want you to get the best value for your money.

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Special Request (1)

Yes I do as time allows. But remember, if you want something special you are pulling me away from my other designs I am working on so we will have to settle on a price for the work based on the time and effort for your special request.

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Support (1)

Well first understand that these are builders plans, if you have never built a model from plans then you need to find someone to help you or visit a site like rcscalebuilder.com and get some help.  I support any problems with my plans but do not offer building advice or instruction. If I did this […]

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